Dear buyer, because of the Coronavirus, shipping delays. Item is in transit and will arrive one month or two months later than usual. Hope you can understand.
What is Shop and World?
Shop and World is an online store that prides itself in finding amazing products and bringing them here for you. The bonus is that we are able to offer these items at incredibly low prices, and will oftentimes offer free giveaways! We love our customers and are so happy you took the time to check us out! Feel free to look around!
What are your shipping times?
Order processing time: up to 5 days
Shipping Time Estimates (US & INTL): 20 to 60+ days.
We have 100% FREE Worldwide Shipping! All Orders, No Minimum!
Do you deliver products internationally?
Yes! Shop and World successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.
When will my order ship?
Orders are usually processed and shipped within 1-5 working days of purchase.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 20 to 60+ working days in USA and in rare cases 60+ working days. Your tracking number will be updated 3-7 days after your order has been shipped.
How do I place an order?
Simply choose your style from the drop-down menu on the product page then click the “Buy It Now” button and follow the simple steps to complete your order. We’ll prepare your order and send you an order confirmation email.
I placed an order, but I didn’t receive a confirmation email… What’s going on?
Kindly check your Spam or Junk folder to see if your confirmation email was sent there. If you are still unable to find it please shoot us a line under “Contact Us” section of our site.
I ordered multiple items. Why did I only receive one?
Often, when you order multiple items we utilize different distribution channels. As such, many times each item will be shipped separately. You may receive one item before the next. So don’t panic if you don’t receive all of your items at once…they will get to you!
How do I cancel an order?
We are only able to cancel orders within the first 12 hours after the order is placed. If 12 hours have gone, unfortunately we cannot cancel the order if the product is already shipped out.
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund.
We cannot cancel the order if the product is already shipped out.
How secure is my personal information?
Every part of Shop and World meets all 6 categories of PCI compliance standards; meaning Shop and World adheres to highest industry standards to protect your personal information when you checkout and purchase from our online store.
Additionally, every page of Shop and World uses SSL encryption technology to protect our shoppers. You can verify this by looking up at your browser address bar and seeing “https://” in front of our web address and the padlock icon as well. This ensures that ALL data is encrypted and secure while browsing and shopping our store and that nothing gets out.
Do I need to have an account to order?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
- Quick checkout process
- Easily view your order status and order history
- Receive updates detailing our new releases and special promotions
What payment methods do you accept?
We accept Credit Cards (VISA, Mastercard, AMEX) and Paypal.
How secure is my online order?
When purchasing online using your paypal and credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our paypal and credit card provider’s network, where your card and transaction is authorized and approved. Your paypal and credit card information is not stored on our servers.
Are there any exchange rates?
All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
How do I set my shipping address?
Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter “?” to “c”.
Can I change my shipping address after placing an order?
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination’s customs department will have the package on hold.
Why was my order arrived without a battery?
Oftentimes we have to remove batteries or other sensitive components from an order to avoid custom complications during its shipping phase. Sensitive components such as the battery, liquid, powdered material, and etc. often get stopped and destroyed during delivery. Therefore to protect your parcel, we will remove these components from your order before proceeding to delivery.
How long does shipping take & how can I track my package?
The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.
Please note in the countries below, customs may cause an additional delay in delivery.
New Caledonia, Lebanon, Monaco, Philippines, México, Honduras, Guadeloupe, Jersey, Jamaica, Jordan, Iraq, Martinique, Mauritius, Morocco, Kuwait, Costa Rica, Taiwan, Puerto Rico, Turkey, Reunion, Egypt.
What do I do If I have missing items in my order?
Shop and World is not responsible for lost, stolen or late packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page.